Privacy Policy
Last updated — June 2026
1. Who we are
Fikrah Digital ("Fikrah", "we", "us") is a Dubai-based marketing agency operating the website fikrahdigital.com. This policy explains what personal data we collect, how we use it, and the choices you have. For any privacy question, contact us at hello@fikrahdigital.com.
2. Information we collect
We collect: (a) Information you provide — your name, email, phone number, company name, and the content of any message you send through our forms or WhatsApp. (b) Automatic data — IP address, device and browser type, pages visited, and referral source. (c) Advertising identifiers — click IDs such as gclid (Google) and fbclid (Meta) when you arrive from an ad.
3. Cookies and tracking
We use cookies and similar technologies, including Google Analytics 4, the Meta Pixel, and Microsoft Clarity, to understand how the site is used and to measure and improve our advertising. You can control cookies through your browser settings, and you can opt out of most advertising cookies via the platforms’ own settings.
4. How we use your information
We use your information to respond to your enquiries, deliver our services, send marketing updates you can unsubscribe from at any time, analyse and improve our website and campaigns, and comply with legal obligations.
5. Legal basis for processing
Where applicable, we process personal data on the basis of your consent, the performance of a contract with you, and our legitimate interests in operating and promoting our business. You may withdraw consent at any time.
6. Sharing and disclosure
We do not sell or rent your data. We share it only with service providers who process it on our behalf under appropriate safeguards (such as hosting, analytics, email, and advertising platforms), and where required by law or to protect our legal rights.
7. International transfers
Some of our service providers (for example Google and Meta) may process data on servers outside the United Arab Emirates. Where this happens, we take reasonable steps to keep your data protected.
8. Data retention
We keep personal data only as long as needed for the purposes described here or as required by law, after which it is deleted or anonymised.
9. Security
We apply reasonable technical and organisational measures to protect your data. However, no online transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights
Subject to applicable UAE data protection law, you may request access to your data, its correction, deletion, restriction of processing, or object to processing, and withdraw consent. To exercise any right, email hello@fikrahdigital.com and we will respond within a reasonable period.
11. Children’s privacy
Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect data from children.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
13. Contact
For any questions about this Privacy Policy, contact hello@fikrahdigital.com.